Frequently
Asked Questions (FAQ)
- I installed a new version, but the
launcher starts always the previous version. Do you have a solution ?
- I need to delete the current
version in order to install the new one. What steps should I perform,
in order not to loose any data ?
- Is it possible to install more than
one language at the same time ?
Question:
- I installed a new version, but the launcher starts always the
previous version. Do you have a solution ?
Answer:
- If you installed the new version over the old one without
deleting the previous one, it may be possible, that you had to delete
the previous one before installing the new one. That depends one the
version before and the version you just installed. Please refer to the
update-description and see, if this is the case.
- In addition, please have a look at the size of PTimLog. Has the
size doubled ? If so, you had to delete the previous one before
installing the new one.
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Question:
- I need to delete the current version in order to install the new
one. What steps should I perform, in order not to loose any data ?
Answer:
- First you have to be sure to save your current data
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Question:
- Is it possible to install more than one language at the same time
?
Answer:
- I'm sorry, but this isn't possible
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